Posts

Latest Post

One More Step

Image
It started out as just a school requirement, participating in a competition because a delegation had to. But from that small step, I discovered something big. Running isn't just about physical fitness, but about life. From a reluctant school kid to a long-running enthusiast and all-rounder on the streets, with the added bonus of being spoiled by the sports app Strava. Kahf Brotherhood, when I joined the Sunday Morning Run At first, it was just for fun, but over time, I became addicted. I didn't start running because I wanted to be an athlete, let alone finish on the podium. Honestly, I only rediscovered running after being motivated by a friend who also enjoyed jogging in the morning. The deciding moment of whether I was ready to go further came in mid-2023, when I was about to register for my first official race, a 10K at the Jakarta City Run. From there, I could judge that this was a sport I could pursue until I became the best version of myself. It was that simple. Fast forw...
Post a Comment
Read more

Dramatic Every Time Arsenal Met United

Image
Every time Arsenal and Manchester United meet, football fans around the world find it hard to look away. It's no wonder, these big matches are almost always a complete 90-minute package, full of drama and strategic clashes, giving us all goosebumps. So far this 2023/2024 season, I think #ARSMUN has been the best match in competitive leagues. Declan Rice's winning goal celebration in the 90+6 minute that gave Arsenal a 2-1 lead In Gameweek 4 of the Premier League, United fought hard and took the lead through Marcus Rashford midway through the first half, before Arsenal quickly equalized through Martin Odegaard less than a minute later. Garnacho's last-minute goal, ruled out by VAR for offside, could have easily changed the outcome. But in the end, Declan Rice and Gabriel Jesus made good on several chances in stoppage time to ensure Arsenal earned three important points. With this win, the Gunners (5th) are looking to challenge for the title again after finishing second last ...
Post a Comment
Read more

A Night Full of Hope

Image
This article was actually written on the 23rd night of Ramadan 2025, about March 20th-ish. Perhaps, for some, this night is full of hopes and prayers. Especially for those with great desires. Here, Ramadan always teaches us to focus on the greater good, namely, receiving Allah's blessings, one of which is Laylatul Qadr. This night could be the best moment in our lives. The atmostphere of spending the night at the Istiqlal Mosque in Jakarta From several sources I've gathered, this is why Laylatul Qadr should not be missed. The reward is equivalent to 83 years . Many have probably heard that Laylatul Qadr is better than a thousand months. Roughly translated, that means one night of worship can be equivalent to 83 years of worship. Imagine, that one night can replace all our efforts and hopes. What if we take advantage of it seriously? Angels bring mercy. Tonight, it is said that angels descend to earth bringing mercy. It seems like when you pray on the night of Laylat al-Qadr, y...
Post a Comment
Read more

New Strength at The Arsenal

Image
This season, Arsenal is a bit different. They're playing in a click, collective, and consistently winning, something I've rarely seen in a long time. Starting with the lineup. Ødegaard, Saka, Martinelli, and Gabriel Jesus up front look like a squad that's been playing together at a professional club for years. At the back, Saliba and Gabriel are a wall that frustrates opponents. Add Zinchenko, Pep's former Manchester City star, who brings a winning mentality to the Emirates. What are Arsenal's league stats? So far, they're 18-2-2 and unbeaten at the Emirates. The Gunners are serious. But the question is, after the 2022 World Cup, can Arsenal maintain their rhythm? Gabi's duo were a dud in Brazil, while Saka and White need to reset their chemistry. With a month off, will the team automatically refresh or will it slacken? Arsenal Dressing Room Arteta's crazy decisions. If there's one thing Arteta has done frequently during his time at Arsenal, it's...
Post a Comment
Read more

Inside Cisco's Cultural Intelligence

Image
Did you know that 68% of HR professionals worldwide as McKinsey  reports in 2012 are unsure of their own HR strategy? However, if HR management is misguided, team productivity can plummet. Cisco, a global technology company, has successfully addressed this challenge with an interesting approach: Cultural Intelligence (CI/CQ). In this article, we'll explore why CQ can be key to the success of large companies and is also relevant to everyday teamwork. Who is Cisco and its HR challenges? Cisco Systems, Inc. is a global networking and technology giant based in San Jose, California. Originally a router manufacturer, it is now a leader in the networking and cloud solutions industry. Cisco However, Cisco also faces major HR challenges, ranging from mass layoffs, caste discrimination, to a lack of racial diversity . All of this has a direct impact on the company's reputation and performance. Here's why: 1) Mass layoffs in 2016. Cisco laid off 5,500 employees (7% of its total workf...
Post a Comment
Read more

Do Libraries Still Matter When Everything Is Online?

Image
The history of libraries is almost never-ending. In the digital age, libraries face the dilemma of whether to remain silent bookstores or evolve into vibrant centers of knowledge. With information circulating freely on the internet, do we still need libraries? The answer isn't a simple "yes" or "no." Libraries aren't just about books; they're about access, learning, and community. To remain relevant, libraries must be more than just physical book repositories. Are digital libraries convenience or chaos? Technology allows us to access millions of sources in seconds. However, the more choices there are, the more difficult it is to sort out the valid ones. Digital libraries can be a solution, but is simply replacing bookshelves with servers enough? Librarians are no longer simply bookkeepers. They should be navigators in the sea of ​​information, helping people find credible sources amidst the flood of data. However, a major challenge lies in the fact that ...
Post a Comment
Read more

How Professionals Find Information on the Internet

Image
Many people think finding information is as easy as going to Google. But in a professional context, the process is much more complex. Information must be accurate, relevant, and accountable. So, how do professionals find it? Have you ever heard this question before? "Why do we still need libraries when all the information is already on the internet?" If so, then you share the same view as Jon Bing, a Professor of Information Technology Law at the University of Oslo, Norway. But if you think about it, access to information isn't just about how many sources there are, but how effectively we use them. In the professional world, finding information isn't just about random Googling. There are patterns, there are models. One well-known one? The Leckie Model. How professionals seek information. Leckie et al., (1996) model of information seeking of professionals This model was developed by Leckie et al. in 1996 and remains relevant today. Essentially, professionals need info...
Post a Comment
Read more

Tiers of Service Excellence

Image
Have you ever experienced customer service that made you feel at ease? Or even one that made you feel frustrated at high tier? To answer that, we need to explore the term Service Excellence . The goal is to understand the art of serving customers in a way that not only meets their expectations but also fosters loyalty. In the business world, this term is crucial to understand. A company's reputation can be determined by customer satisfaction. In fact, 56% of customers leave immediately after a single bad experience ( Freshworks, 2019 ). Definition of service excellence. Essentially, it's not just about friendliness. According to Ron Kaufman , in his book " Uplifting Service ," he says that service excellence is service that provides added value to customers. What does that mean? It's not enough to simply "meet expectations," there must be an extra effort to wow them. Why is this important? Because in retail, customer experience is everything. You can hav...
Post a Comment
Read more

Customer Quadrant: Key to Read Satisfaction

Image
Why do some services leave customers extremely satisfied, while others leave them frustrated? To find the answer, we need to understand the term Customer Windows Quadrant (CWQ). According to Prof. Dr. Vincent Gasperz, the CWQ is a tool for analyzing customer satisfaction based on what they want and what they get. This system was originally developed by ARBOR Inc., a market research company from the United States. The goal is to help businesses better understand customer expectations and identify areas for improvement or maintenance. CWQ Quadrants. The CWQ divides customer experiences into four categories, or quadrants, ranging from the most satisfying to the most disappointing. Customer Windows Quadrant ( Google ) Let's use the example of IndiHome to make it more relatable: IndiHome, an integrated home internet service from Telkomsel Quadrant I (bravo): "Great, meets expectations." Customers want something → get what they expect → are satisfied. The strategy? Maintain ser...
Post a Comment
Read more

Social Informatics: The Humans Behind the Algorithms

Image
Have you ever thought that the technology we use every day isn't actually neutral? I mean, technology isn't purely good or bad; it all depends on who uses it and how they use it. How we use it, the rules that govern it, and its effects on society are all shaped by social and cultural contexts. Well, there's a theory about it. I once studied Library Information Science for my undergraduate degree, and in my fifth semester, I took the course "Information and Society." The course was quite theoretical, but interesting because it discussed the intricacies of ICT from a social science perspective. It wasn't just about libraries, which would be boring. Okay, so this theory is called Social Informatics, a field of study that examines the relationship between technology and society. This concept was first introduced by Rob Kling, a computer science professor at Indiana University. The point? Technology isn't just shaped by humans, it also shapes our social lives. ...
Post a Comment
Read more